Complete Chromebook Management

Introducing Theft Recovery: The Next Generation

Cody Rice May 12, 2017

Previously, we have explored Smart Alerts and Policies, which show the awesome power that Admin 2.0 provides to help meet your schools' needs. This week we are introducing Theft Recovery, which significantly reduces your workload by effectively putting all the information you need for lost and stolen Chromebooks in one place.

Check out our video introduction to Theft Recovery below: what it is, how it works, and why it moves the needle:

Bringing You the Latest Developments From Google
Over the last few years, Google has made significant improvements to their API. With Admin 2.0, we rebuilt Theft Recovery to bring those improvements to you. So how do those developments and improvements translate to your workload?

Four words….

No More Detective Work
Gone are the days of needing to go to the Google Admin Console and take 7 different steps in order to track down a lost or stolen device. Now it is as simple as marking a device as lost, and then Admin 2.0 gives you all the data you need to recover the device.

With Admin 2.0, you don’t have to be Sherlock Holmes anymore because: there is no mystery to solve. Theft Recovery provides you with all the answers and data. Within the Theft Recovery dashboard, you can see the status of all your missing devices at a glance, including data such as:

  • Serial Numbers
  • Last user to log into the device
  • Assigned OU
  • Asset ID
  • Current and past locations
  • Usage history

These specific data points were determined by your feedback and insights about what would bring the most value to your schools. The Theft Recovery dashboard is also color-coded to let you know which devices have come online and have tracking information. You also can generate missing device reports with links for quick access to additional information.

Tracking a Missing Device.jpg


The benefits of Theft Recovery can be boiled down to three overarching features:

Theft Recovery...

  • Reduces your workload by eliminating steps: With Admin 2.0, you can report devices as missing without even needing to go to the Google Admin Console.
  • Gives you quick access to more data such as serial numbers, recent users, assigned OU, current and past locations, and usage history.
  • Organizes all that data and information in one place: the Theft Recovery Dashboard. No more detective now have all the information you need at your fingertips.

Serial Number Last Assigned user.jpg


We know your time is scarce and the daily demands you face are never-ending. So we designed Theft Recovery to recover devices faster and to give you back a few minutes in the day. Our ultimate objective is to make the technology as effective as possible to give you the time to focus on what really counts…. your students.

Stay tuned for our weekly updates on the new and improved features of Admin 2.0, with a deep dive into a different new feature leading up to our launch in June. We are excited to share Admin 2.0 with current users...and can’t wait to make it public!

Topics: Products

Written by Cody Rice

GoGuardian Admin Product Manager

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